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Refund Policy

Refund & Return Policy — Worthy Wear Co.

Last Updated: September 19, 2025

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At Worthy Wear Co., your satisfaction is our priority. If you're not fully happy with your purchase, we’re here to help. Please read our return and refund policy below for details on how we handle returns, exchanges, and refunds.

 

Eligibility for Returns:

We accept returns on unused, unworn, unwashed items with original tags attached, within [15–30 days] of delivery.

To be eligible for a return:

  • The item must be in its original condition (unworn, unwashed, undamaged).

  • All original packaging, tags, and labels must be intact.

  • Proof of purchase (order number or receipt) is required.

  • Non-returnable items include: Final sale or clearance items, Gift cards, and Items marked as "non-returnable" at checkout

 

Exchanges

Need a different size or color?

We offer exchanges for eligible items. Contact us within 30 days of receiving your order to initiate an exchange.Exchanges are processed once we receive your original item.

 

Refunds

Once we receive and inspect your returned item, we will notify you of the status of your refund. If approved, a refund will be issued to your original payment method within 5–10 business days.Shipping costs are non-refundable, unless the return is due to our error (e.g. wrong item or defective product).If the item is not returned in its original condition, only a partial refund may be granted.

 

Return Shipping

Customers are responsible for return shipping costs, unless:

  • The item arrived damaged or defective

  • We sent the wrong item

  • To initiate a return or report an issue, please email us at: [insert email address]

  • Include your order number and a brief description of the issue.

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Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery. We will make it right—either by sending a replacement or issuing a full refund.

 

How to Return an Item

  • Email us at [insert email] to initiate the return.

  • We’ll confirm eligibility and provide return instructions.

  • Ship the item back to the return address we provide.

  • Once received and approved, we’ll issue your refund or exchange.

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Questions?

If you have any questions about your order or our return policy, feel free to reach out:

  • Email: [insert email]

  • Contact Form: [insert link]

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Reminder

We’re a mission-driven brand, and your support helps us continue our work. We deeply appreciate your understanding and patience as a small business. 

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